Terms of Service

Sierra Home Repairs – Terms of Service

Effective Date: 03.30.26

1. Agreement to Terms

By accessing our website, submitting a service request, using our client portal, or approving an estimate, you agree to be bound by these Terms of Service.

If you do not agree, please do not use our services.

2. Services Provided

Sierra Home Repairs (“Sierra,” “we,” “our,” or “us”) provides residential services including, but not limited to:

Painting
Flooring
General home repairs
Related improvement services

All services are subject to availability and project approval.

3. Project Request & Approval Process

Our service process includes:

Submission of project details through our request form
Internal review by Sierra
Invitation to a client portal (if project is a fit)
Completion/confirmation of project details
Delivery of estimate
Client approval and scheduling

We reserve the right to decline any project at our discretion.

4. Estimates & Scope of Work

4.1 General Estimates

Estimates are based on the information provided by the client
Pricing reflects the described scope of work only

4.2 Remote Estimates

For projects completed without an on-site visit:

Estimates rely on photos, measurements, and descriptions provided by the client
Clients are responsible for accuracy

4.3 Revisions

Sierra reserves the right to revise estimates if:

Project details were inaccurate or incomplete
Site conditions differ from what was provided
Additional work is required

5. Client Responsibilities

Clients agree to:

Provide accurate and complete information
Submit clear photos and measurements when requested
Ensure access to the property during scheduled service
Disclose known issues that may impact the project

Failure to meet these responsibilities may result in:

Estimate changes
Project delays
Additional charges

6. Approval & Scheduling

A project is not considered active until:

The estimate is approved, and
The service is scheduled

Sierra does not guarantee availability until both steps are completed.

7. Payments

Payment terms are outlined in each estimate or invoice
Deposits may be required prior to scheduling
Final payment is due upon completion unless otherwise agreed

We reserve the right to:

Pause or delay work for non-payment
Charge late fees where applicable

8. Changes & Additional Work

Any work outside the original scope:

Must be approved by the client
May result in additional costs and timeline adjustments

9. Cancellations & Rescheduling

Clients must provide reasonable notice for cancellations or changes
Deposits may be non-refundable depending on timing and project status
Missed appointments may result in rescheduling fees

10. Materials & Pricing

Material costs may fluctuate due to market conditions
If significant changes occur, estimates may be adjusted with client approval

11. Warranties

Any workmanship warranty will be specified in the estimate or agreement
Warranty does not cover:
- Normal wear and tear
- Improper maintenance
- Pre-existing conditions

12. Limitation of Liability

To the fullest extent permitted by law, Sierra is not liable for:

Undisclosed or hidden conditions
Delays caused by weather, supply chain issues, or unforeseen circumstances
Minor variations in color, texture, or finish

13. Right to Refuse Service

We reserve the right to refuse or discontinue service for any reason, including:

Safety concerns
Inaccurate project representation
Inappropriate client behavior

14. Communication Consent

By working with Sierra, you consent to receive:

Emails
Portal notifications
SMS messages (if phone number is provided)

These communications are necessary for service delivery.

15. Governing Law

These Terms are governed by the laws of the state in which Sierra Home Repairs operates.

16. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

17. Contact

Sierra Home Repairs
info@sierracontractorsllc.com
479.685.0382