Privacy Policy
Sierra Home Repairs – Privacy Policy
Effective Date: 03.30.26
1. Overview
This Privacy Policy explains how Sierra Home Repairs collects, uses, and protects your information when you interact with our services.
2. Information We Collect
2.1 Information You Provide
- Name, email, phone number
- Property address
- Project details and notes
- Photos, measurements, and uploaded files
2.2 Automatically Collected Information
- Device/browser data
- Basic usage activity (e.g., page visits, portal interactions)
3. How We Use Your Information
We use your information to:
- Evaluate project requests
- Prepare accurate estimates
- Communicate with you
- Schedule and complete services
- Maintain internal records
- Improve our services
4. Client Portal & File Uploads
- Information submitted through the client portal is used strictly for project-related purposes
- Clients should avoid submitting sensitive personal or financial information unrelated to the project
5. Sharing of Information
We do not sell your personal information.
We may share information with:
- Employees or contractors involved in your project
- Service providers (e.g., software platforms)
- Legal authorities if required
6. Data Security
We implement reasonable safeguards, including:
- Secure platforms and portals
- Restricted access to client data
However, no method of transmission is 100% secure.
7. Data Retention
We retain information as needed for:
- Project documentation
- Legal and tax purposes
- Future service reference
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to legal obligations)
9. Communication Preferences
You may opt out of non-essential communications.
Service-related communications will still be sent when necessary.
10. Third-Party Services
We may use third-party platforms (e.g., client portals, scheduling tools). These services have their own privacy policies.
11. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be reflected by the effective date.
12. Contact
Sierra Home Repairs
info@sierracontractorsllc.com
479.685.0382